FIELD MANAGER

Qualifications & Competencies

For this role, you should possess:

A thorough knowledge of the geography of the island.

Hold a valid driving license.

Be familiar with word and Excel.

SOFT SKILLS AND TRAITS:

Strong personality
Willing to get your hand dirty.
Strong interpersonal and communication skills
Attention to details
Passion for quality and timeliness.

Roles and Responsibilities

As part of the Operations team, the Fieldwork Manager is responsible for managing and implementing all face to face data collection related activities of DCDM Research. This position works in close collaboration with the client service team. In this role, you will be responsible for key aspects related to the setup of research surveys, recruitment and management of surveyors, management of the fieldwork activities and quality assurance. This position reports directly to the Partner.

More specifically you will be expected to:

Work closely with internal teams to manage and execute production of client deliverables.

Communicate project status to internal stakeholders through various formal and informal mechanisms.

Track and report project metrics and provide recommendations to client service departments.

Create and execute project work plans and revise as appropriate to meet changing needs and requirements to ensure that key milestones are met on time.

Resolve and/or escalates issue in a timely manner.

Manage a pool of surveyors, keeping them motivated at all times.

Continuously liaise with the Surveyors to ensure project is being done correctly.

Have a thorough knowledge of the geography of Mauritius.

Ensure quality of data collection via supervision, spot-visits, and back-checks amongst others.

Experience

1 to 3 years experience in market research, project management or any related work. Previous experience in a similar position would be an asset