Qualifications & Competencies
you need to have:
an analytical background, with strong numerical skills
confidence in translating analysis into meaningful insights
a degree level education minimum
Determined , Curious and Ambitious
be happy to be hands on with all aspects of a project
Team player
Good communicator
Detail oriented
Strong logical reasoning
Roles and Responsibilities
providing analysis and insight using a diverse range of sources to support customer journey reviews and business processes
working closely with various internal stakeholders throughout each project
developing reasoned recommendations for change from findings and insights, across a wide range of sources
keeping abreast of new analytics opportunities
understanding customer behaviour and attitudes to gain meaningful insight to key improvements and changes
Experience