Barman/Barmaid

Qualifications & Competencies

Food Handler Certificate
Team oriented
Prompt
Polite
Courteous
Team player
Friendly
Helpful
Patient
Diplomatic when dealing with complaints
Good communication skills
Good written skills
Dedicated and meticulous
Time management skills
Multi-tasking skills
Good organisational skills
Good up selling techniques

Roles and Responsibilities

Maintain a personal attitude of a high standard and quality, which produce efficiency and productivity of the department
Present drink menu, make specific recommendations and answer questions regarding beverages
Prepare garnishes for drinks and replenish snacks
Wash and sterilise glassware
Assist in the restocking and replenishment of bar inventory and supplies
Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages
Report all equipment problems and bar maintenance issues to bar supervisor
Develop and promote recognition/ fidelity culture
Maintain cleanliness of work area
Provide excellent guest service by identifying all our guests’ needs and preferences acting on these needs promptly, effectively and with confidence
Polyvalent across all F&B outlets
Manage cultural needs and expectations of guests
Maintain high standards of personal hygiene at all times
Ensure that guests are not left waiting for service
Demonstrate proper and safe usage of all equipment
Ensure cash/credit card security
Input all orders in micros within 1 min of delivery
Deliver beverage only upon receipt of Micros docket

Experience

Atleast 2 years in the similar position