Sales Host/Hostess

Qualifications & Competencies

- Physical strength.

- Communication skills.

- Customer-service skills.

Responsibilities

- Greets and interacts with customers.

- Consults with customers to understand their needs and preferences related to merchandise.

- Demonstrates and explains merchandise, selecting and suggesting options suitable for the customers' needs.

- Answers customer's questions about merchandise.

- Assists customers with purchase decisions.

- Retrieves merchandise from sales floor, stock room, or other inventory locations, places special orders.

- Collects payment using the store point of sale system.

- Processes returns and exchanges.

- Performs other duties as assigned.

Requirements

- Previous retail experience preferred.

- Excellent verbal communication skills.

- Excellent active listening skills.

- Excellent sales and customer service skills.

- Extensive knowledge of the merchandise sold.

- Ability to anticipate customer's needs.

- Ability to recommend merchandise to customers.

- Ability to operate or to quickly learn the stores point-of-sale system.