Human Resource Manager

RESPONSIBILITIES

Customer Service (internal and external):
• Strengthen the partnership relation with business units, developing high service level HR support
• Ensure “on the ground” presence of HR function to apply efficient customer service/support attitude of HR team
• Proactively work on developing a “trust” in the HR function and enhance HR credibility as an adding value function
• Develop a solid partnership with the HR Manager Indian Ocean, sub-Regional Managing Director and the Country Management Team

Recruitment:
• Manage the recruitment process at all levels and attract best-in-class candidates
• Ensure compliance with corporate recruitment policies & procedures, proper corporate branding and transmission of the Company Vision & Mission
• Develop and maintain contacts with sourcing channels (agencies, job boards, universities)
• Select and recruit adequate personnel through efficient utilization of available interviewing methodologies and tools (psychometric testing, e-recruitment)
Compensation & Benefits
• Recommend and implement a remuneration policy and salary structure in line with the local practices and the company’s guidelines
• Implement Corporate Remuneration processes, such as the Annual Salary Review and the Performance Bonus process for the country
• Manage the Job Evaluation process of the affiliate
• Ensure or supervise the processing of payroll, making sure that accuracy, legal requirements, punctuality and clarity are respected

Training & Development:
• Implement the group Training & Development Strategy
• Coordinate the Training &Development activity in partnership with the line management to respond to business requirements
• Ensure that the training activity is proving to be efficient through lowering of turnover, increase efficiency of manpower, strengthening of employee engagement and harmonized corporate culture sharing

Performance Management:
• Strengthen the understanding and utilization of the company’s Performance
Management system:
• Manage the company’s performance management process in a timely and quality manner
• Ensure regular performance management training activities are implemented within the affiliate and provide on-going coaching to both supervisors and employees

Organisation:
• Implement HR procedures and processes in accordance to the company’s Group guidelines, local legislation (and unions requirements if applicable)
Social Relations
• Nurture solid relationships with social partners and contribute to a positive image of the company in the social environment.

Communication:
• Ensure regular communication of organizational and personnel-related changed to all employees within the affiliate

Budget Management:
• Prepare the HR department’s budget and provide support to manpower budget for other departments)

Team Management:
• Lead, coach and develop a Human Resources team to deliver quality HR services to support business
• Identify and promote future HR professionals

Safety and Integrity:
• Adopt, at all times, a safe behavior by exercising due regard for the health and safety of the company’s employees in line with the company’s policies and procedures
• Comply, at all times, with the company’s Code of Integrity and Professional Conduct to support business

REQUIRED SKILLS

• Able to coordinate and motivate a team towards a common goal
• Sound technical knowledge on all Human Resources disciplines (methods and tools)
• Very strong customer service orientation
• Able to work independently, as well as in team and to coordinate several activities simultaneously
• Ability to build trust, respect and confidentiality
• Competitive and profit-driven; re-invents competitive advantage to support the company’s business
• Able to interact with all levels of management, suppliers and clients
• Be a change agent and model, bringing creative solutions and challenging the status
• Financial and organizational analyzing skills
• Excellent communication, negotiation and interpersonal skills
• Act quickly and decisively; able to make tough calls, applying good balance between firmness and diplomacy
• Strong social intelligence
• Works well under pressure
• Fluent French and English and in local language of the country

PROFILE

• Master in Management with major in HR or equivalent diploma
• 5-10 years’ experience in all aspects of Human Resources Management: recruitment, training & development, management, administration, compensation & benefits, legislation