Communication Manager

DUTIES AND RESPONSIBILITIES:

1. Executing 360 integrated communication campaigns that change consumer perception, improve consideration and drive business outcomes.
2. Creating informative content, press releases, articles. and media opportunities to share our company’s brand, products, and services. The ideal candidate will be an excellent communicator, with brilliant presentation and organizational skills.
3. Provide direction, in collaboration with the GM’s Office, in developing a strategic communications solutions and interventions to deliver business results — focused output as well as top quality creative
4. Create informative and interesting press releases, press kits. newsletters, and related marketing materials.
5. Develop and implement effective communication strategies that build customer loyalty programs, brand awareness, and customer satisfaction.
6. Prepare detailed media activity reports.
7. Plan and manage the design, content, and production of all marketing materials.
8. Work with different marketing departments to generate new ideas and strategies.
9. Supervise projects to guarantee all content is publication-ready.
10. Create communication and marketing strategies for new products, launches, events, and promotions.
11. Lead the marketing and public relations staff.
12. Respond to communication-related issues in a timely manner.
13. Responding to crises or challenging situations quickly and professionally
14. Attending speaking engagements and hostile special events
15. Conduct quality control on all communications
16. Managing a team of communication staff
17. Developing relationships and working with media outlets and other companies
18. Governance and Compliance: Ensure adherence to all code of conduct, statutory and regulatory framework in place through ongoing alignment of all actions in the policies relating to how we manage the communication process within the organisation.
19. Identifies and capitalizes on opportunities to promote and positively represent the organization through internal and external communication
20. Develops and implements policies and procedures for communicating on behalf of the organization that represents the corporate identity, and promotes and supports the organizations mission.
21. Oversees the workflow and work assignments of the communications team to ensure effective collaboration among team members and consistent, quality work.
22. Drafts proposals for special communications projects; presents on and promotes these projects to management.
23. Seeks new methods and creative strategies to increase internal and external awareness of key events and changes in the organization including the launch of new products, special events, local and global community service, and other topics of interest.
24. Prepares and delivers presentations in the company to share information.
25. Prepares and distributes direct marketing products.
26. Represents the company in a variety of settings. always promoting the company in the best possible way.

EDUCATION AND EXPERIENCE:

• A Degree in Communications or Journalism or Public Relations or related field;
• A Masters Degree in Communication or Journalism or Public Relations or related field would be an advantage or,
• An alternative qualification acceptable to the Board;
• Reckon a minimum of 7 years’ experience in a similar role including two years’ experience at a Senior Management level.
• Proven experience creating targeted content will be an advantage.

THE IDEAL CANDIDATE SHOULD HAVE:

• Superlative communication skills in all forms.
• Excellent strategic organization skills.
• Excellent managerial skills.
• Ability to use tact and professionalism including in times of extreme stress.
• Ability to think creatively.
• Ability to adapt and respond to difficult questions and issues.
• Ability to create, implement, and apply a budget.
• Strong knowledge of communication practices and techniques.
• Outstanding written and verbal communication skills.
• Must be able to multitask and work well under pressure.
• Excellent organisational and leadership abilities.