Corporate Trainer

Qualifications & Competencies

-Minimum degree in Hospitality / Tourism or Human Resources
-Warm, welcoming and outgoing personality
-Communication skills (fluency in English and French compulsory)
-Good interpersonal skills to work in a team
-Good computer skills (Word, Excel and PowerPoint as a minimum)
-Proper time management to meet deadlines
-Excellent sense of organizational skills (work smart approach)
-Ability to work independently after being properly coached
-Diplomacy to handle any issues and emergencies tactfully
-Train the trainer skills and registered MQA trainer

Roles and Responsibilities

-Conduct training need analysis
-Develop training programs
-Deliver training at all levels
-Design learning tools like handouts, videos, simulations, tests and guides
-Conduct presentations in various formats
-Facilitate group and individual learning
-Evaluate the progress of learners throughout
-Develop MQA registered training programs and facilitate HRDC process for same
-Compile several types of training reports and analyze training KPIs
-Acquaintance with online learning and platform

Experience

-At least 2 years’ experience in delivering training in a hotel environment.