Qualifications & Competencies
•Error free work;
•Customer satisfaction;
•Accuracy;
•Less than 10 mistakes per year at tables;
•No. of games per hour – Sic Bo not less than 10 and O/U7 not less than 20 per year;
•Appearance not less than 8 adverse reports per year
•Confidentiality;
•Ability to work in a team;
•Gaming knowledge;
•Attitude at work;
•Self-discipline;
•Adherence to policies and procedures;
•Quality of work;
•Ability to take reasonable initiative;
•Communication;
•Care to use and maintain equipment and the cleanliness of work area.
Roles and Responsibilities
•Ensure that gaming table is ready with required wagers to proceed;
•Ensure that every bet is within the maximum and minimum table limits;
•Manage and control table, keep it clean and tidy;
•Follow live game procedures at all times;
•Deal and entertain punters whilst observing all security rules.
•Maintain game pace fast and smooth by handling cards, chips, money, dice efficiently;
•Remind players about rules and regulations of the games and voice out all transactions;
•Keep control on bets, clearing and paying appropriately;
•Make sure Inspectors, Pit bosses and Surveillance Team understand and see clearly each and every dealing action;
•Create an enjoyable atmosphere by attending to players’ needs politely;
Experience
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