CUSTOMER SERVICE ASSISTANT

Qualifications & Competencies

Minimum HSC

Key Skills, Knowledge and Aptitude

- Excellent communication skills

- Sales and target oriented

- Ability to handle difficult customers.

Roles and Responsibilities

- Achieve targets for sales of airtime, connections and hardware, including consignment phones.
- Attend to customers and ensure that they are provided with correct and up to date information on products and services.
- Monitor availability of updated brochures and handouts for customers.
- Ensure that the filing of customers’ documents is done systematically.
- Ensure Showroom and workplace is clean and neat.

Experience

Experience in customer service / direct selling will be preferred