SERVICE DESK

Qualifications & Competencies

Diploma or Degree in Information System or any related degree courses.

Professional Skill Requirements:

- Eagerness to contribute in a team-oriented environment
- Ability to work creatively and analytically in a problem-solving environment
- Desire to work in an information systems environment
- Good French and English communication skills (Written and oral)
- Willing to work on odds hours

Roles and Responsibilities

- Solves routine problems largely through precedent and referral to general guidelines.
- Interacts within own team and with direct supervisor
- Receives detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
- Decisions impact own work
- Individual contributor as a part of a team, with a predetermined, focused scope of work

Experience

Experience would be an advantage