Executive Housekeeping

Qualifications & Competencies

Higher School Certificate or equivalent qualifications.
Tertiary education at Advanced Certificate Level or Diploma, majoring in Hotel Management, Tourism Management or equivalent qualifications from a recognised institution.

Passionate about service.
High levels of integrity.
Strong team management and leadership skills in order to lead, motivate and develop subordinates.
Proactive, dynamic, flexible and professional attitude with strong interpersonal and customer service skills.
Organisational, financial and analytical skills.
Ability to identify problems and provide solutions.
Creative and innovative.
Ability to manage time and tasks independently in order to meet set deadlines.
Organised, able to multitask and detail oriented.
Excellent verbal and written communication skills in both English and French languages. A third language would be a definite advantage.
Strong knowledge in Opera Property Management System (PMS).
Strong knowledge in Microsoft Office package.
Willingness to work during odd hours, weekends and public holidays.
Clean certificate of character is a must.

Roles and Responsibilities

Experience

A minimum of 10 years of working experience preferably in the Housekeeping Department of a 5 star resort.
A minimum of 2 years of working experience as Assistant Executive Housekeeper or 4 years of working experience as Head Housekeeper preferably in a 5 star resort.
International exposure in a 5 star resort hotel would be a definite advantage.