Other Skils & Prerequisite
-Excellent planning, organizing and interpersonal skills.
-Proactive, creative, outgoing and outspoken personality
-Good Listener, able to react in all situations
-Fluent in English / French, a third language is a definite advantage
Roles and Responsibilities
• Conduct treatments according to spa menu, standards and outlined protocols.
• Actively promote marketing activities set out by Assistant spa director or Director of spa.
• Promote and sell treatments.
• Record details of all treatments taken for each client.
• Be knowledgeable of benefits and outcome in all practiced techniques and treatments.
• Make product recommendations and meet the retail goals established by NIRA Spa at Shanti Maurice.
• Maintain the highest levels of personal hygiene, and to ensure that the treatment rooms are maintained in an impeccable state at all times.
• Ensure products in place and refilled as per standards and report to Head Therapist/Supervisor on any discrepancies.
• At all times be gracious and courteous.
• Provide the highest levels of pre- and post treatment care.
• Ensure a professional and excellent guest follow-up.
• Liaise with receptionists to ensure total guest satisfaction.
• At all times be vigilant with regard to the use of stock, and ensure minimal quantities are used.
• Assist in stock control.
• Comply with timekeeping and attendance policies.
Experience
At least 2 years in a five star property is desired.