F & B Secretary

Qualifications & Competencies

BSc Tourism and Leisure graduate
Passionate about service.
 High levels of Integrity.
Pro-active, dynamic, flexible and
professional attitude with strong
interpersonal skills.
 Strong team spirit and ability to work
independently.
 Organised, ability to multitask and detail
oriented.
 Excellent telephone skills.
 Excellent verbal and written
communication skills in English and
French languages.
 Sound knowledge of the Microsoft Office
Package.
 Willingness to work during odd hours,
weekends and on Public Holidays.
 Clean certificate of character is a must

Roles and Responsibilities

To provide secretarial assistance and administrative support to ensure an effective administration in the F&B Department and an efficient liaison with others departments.
• Transmits any orders or decisions taken by the F&B Manager or Assistant F&B Manager promptly to team members as per instructions.
• Handles incoming telephone calls promptly and professionally.
• Answers queries and transmits information or channels to the appropriate person by giving telephone calls, sending e-mails, preparing internal memos...

• Organises and files all F&B documents so that they are readily available on request for answering queries or preparing reports.
• Accurately word-processes all rosters, correspondence, minutes of meeting, reports, memos and other documents relevant to the F&B Department.
• Provides reference and dates on all correspondences and memos.
• Edits and prints menus as per instructions.

Experience

1-2 years experiences in a 5* hotel.