TELLER

Qualifications & Competencies

• Sales, cashier or other money-handling experience desired
• Client service orientation
• Deal tactfully with irate, impatient or demanding customers
• Excellent verbal and written communication skills
• Analytical and problem solving skills
• Basic computer skills

Roles and Responsibilities

• Deliver outstanding client service by executing financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing.
• Resolve account service issues and respond to client inquires promptly and effectively.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
• Drive efforts in the branch to identify and implement a positive overall client experience.
• Deepen client relationships by effectively executing all services and referring bank products while achieving goals through daily sales activities and branch sales promotions.
• Complete disclosure to the customers in terms of accreditation, service fees and commission

Experience

1 year experience in a similar position