Qualifications & Competencies
- Minimum SC
- Fluent in English & French
- A third language will be a definite plus
Roles and Responsibilities
- Customer Service and Operations
- Welcome parents and guests to the Mini Club and show them around.
- Monitor all activities and no child is left unobserved
- Reports all breakage’s / losses
- Helps the supervisor to market the Resort once the children have left by:
- Sending them birthday cards
- Corresponding with the children
- Cleans the inside and outside of the club to the highest of standards
- Ensures all necessary forms are filled in by the parents
- Replace the Supervisor on his /her OFF day or when on leave
- Health & Safety
- Maintain a safe working and customer experience environment by facilitating safe work behaviours
- Conversant and adherent to First Aid practices and Child Safety
- Ensure Occupational Safety and Health Act, local health and safety codes, and company safety and security policy are met.
Experience
- Minimum of one year experience in the same position
- Hotel or resort experience
- First Aider
- Swimming